← All work Case study · Creator brand · E-commerce

From 575K followers to her very first store.

Saanya Khatter had the audience, the eye and a swimwear line she loved. What she didn't have was any idea how to sell it online. This is how that changed.

Web developmentE-commerceSocial media
575K CREATOR Isola Cartoon of Saanya A story in four chapters
STARRING

The cast.

One client with a challenge, and the part of our crew that took it on. Cartoon versions, naturally.

  • Saanya Creator and founder, Isola
  • Bravo Sales Director
  • Dexter Director of Technology
  • Blossom Creative Head
  • Kim Client Head
Chapter 1 · The situation

A creator with a dream (and no store)

Saanya had spent years building an audience of 575K on Instagram. Her followers kept asking where to buy the resort-wear she was designing: pieces cut for the water and worn to dinner. But Isola was her first online business, and every DM got the same answer: "Coming soon!"

Once upon a feed…
Cartoon of Saanya

SaanyaI've got the designs and the followers. I just don't know where to start with selling online.

Chapter 2 · The conversation

Enter Bravo, with a plan

Saanya booked a call and got Bravo. Before he said a word about websites, he asked about her customers, her prices, how she'd ship and what "luxury" meant to her. Then he put the plan on one page: a store that feels as premium as the clothes, a feed that sends people to it, and a team to handle the tech.

One discovery call later…
Cartoon of Saanya Cartoon of Bravo

SaanyaDo I need an app? A marketplace? A website? I'm lost.

BravoRelax. You need one great store and a feed that sends people to it. Leave the hard part to us.

SaanyaThat's it?

BravoThat's step one. Let me introduce you to Dexter.

Chapter 3 · The work

Meanwhile, in the lab…

Saanya told Dexter how she pictured Isola: calm, sunlit and expensive-looking, with nothing between a shopper and checkout. Dexter disappeared into his lab. Many prototypes and checkout trials later, he came out with a store built for people arriving from Instagram on their phones. Next door, Blossom shaped the look so the brand felt the same on the feed as on the site.

  • E-commerce store, designed and built
  • Mobile-first product pages and checkout
  • One brand look for site and social
  • Social media content plan
Experiment no. 14
Cartoon of Dexter Cartoon of Blossom

DexterA product page that loads before you can blink. Experiment fourteen: success!

BlossomAnd I'm making the feed look like a holiday you can buy.

Chapter 4 · The result

Isola opens its doors

Isola launched as a premium direct-to-consumer label, available across India, and Saanya's audience could finally buy what they'd been asking about. We still run the brand's social media day to day, so the store and the feed keep pulling in the same direction.

WebE-commerce store, designed & built
SocialOngoing social media management
DTCFull brand launch, India-wide
Launch day
Cartoon of Saanya Cartoon of Kim

SaanyaMy DMs say "just ordered!" now, instead of "when?"

KimAnd we're right here for the next collection.

The end… for now.

See how Isola looks today, or tell us about your business and we'll start writing your story.

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